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Terms of Service

Effective and Last Updated: October 11, 2026

Welcome to QwickPe

These Terms form an agreement between you and QwickPe Tech LLP ("QwickPe", "we", "us" or "our") for the qwickpe.com website, the QwickPe Android application and related services (the "Platform"). Android is publicly available through Google Play. The iOS app and any feature labelled “coming soon”, “planned”, “beta” or similar are not yet generally available.

By creating an account, submitting a transaction, clicking an acceptance control or otherwise using a service feature, you agree to these Terms and the policies linked below. If you do not agree, do not use that feature.

1. Our Role and Service Status

QwickPe operates a technology marketplace intended to connect eligible buyers seeking a card-linked marketplace offer with eligible cardholders who choose to fulfil an order, subject to the rules of the card issuer, Merchant and service providers.

  • QwickPe is not a bank, NBFC, lender, card issuer, product seller or merchant of record and does not own the products shown on third-party marketplaces.
  • QwickPe does not promise that a particular offer, bank, card, marketplace, payment feature or EMI option is live or available.
  • Any payment collection, escrow or safeguarded-settlement feature will be offered only through an appropriately authorised bank or payment-service provider and under the transaction disclosures shown at that time. QwickPe does not claim independent RBI authorisation to operate a payment system.

2. Eligibility and Accounts

You must be at least 18, legally capable of contracting, resident in India, and use the Platform only for lawful purposes. You must provide accurate information, keep credentials and OTPs confidential, and promptly report suspected account misuse. We may request proportionate verification where needed for security, fraud prevention, partner requirements or law.

You may maintain only the number of accounts we expressly permit. You may not sell, transfer, rent or share an account; impersonate another person; or allow another person to bypass eligibility, verification or limits through your account. You are responsible for activity performed through your authenticated account unless you promptly report unauthorised access.

3. Offers, Card-Issuer Rules and Third-Party Marketplaces

Bank offers and marketplace terms can change without notice. Before a transaction, each user must confirm eligibility, exclusions, return conditions and total price. A cardholder must use only a payment instrument they are authorised to use and must independently confirm that the proposed transaction is permitted by the card issuer and merchant. QwickPe does not authorise anyone to breach a bank, card-network or marketplace rule.

The merchant—not QwickPe—is responsible for product description, authenticity, quality, warranty, fulfilment, shipping and the merchant's return decision. Third-party terms continue to apply.

The app may open a Merchant in an in-app browser or redirect you to a third-party app or website. You remain responsible for reviewing the Merchant's checkout, delivery address, final amount and policies. Do not send marketplace passwords, card credentials or OTPs to QwickPe or another user.

4. Buyer and Cardholder Responsibilities

Buyers must

  • provide accurate order and delivery information;
  • review the offer, price, fees and merchant policy before confirmation;
  • inspect delivery and report a cancellation, return or problem within the displayed deadline; and
  • provide genuine evidence and cooperate with a reasonable dispute review.

Cardholders must

  • use only their own authorised card and never disclose a CVV, PIN or OTP to another user;
  • remain responsible to the issuer for the card balance, interest, fees, EMI and repayment;
  • follow issuer and merchant rules, accurately confirm transaction status and pass through a merchant refund as the applicable payment flow requires; and
  • not promise reward points, cashback or commissions that have not been confirmed.

5. Transactions, Payment Partners and Settlement

Before confirmation, the Platform must show the order value, known mandatory QwickPe charges, estimated settlement conditions and available payment method. Where a partner holds transaction funds, release may depend on delivery confirmation, expiry of the merchant return window, fraud review and resolution of a timely dispute. The partner's terms and settlement times also apply.

QwickPe may pause a transaction or ask the authorised payment partner to maintain a hold where reasonably necessary to investigate suspected fraud, chargebacks or conflicting evidence, subject to law and the Refund & Cancellation Policy.

6. Fees, Earnings and Tax

Any platform, service, membership, convenience or dispute-handling charge will be shown before you commit to the affected transaction. We will not add a mandatory fee through a preselected option or disclose it only after confirmation.

Cardholder commissions or rewards may be taxable income. Each user is responsible for personal tax obligations, while QwickPe may deduct or report tax where law requires. Nothing in these Terms promises that no TDS will apply.

A displayed wallet or balance is a transaction ledger showing amounts that may be locked, pending, disputed, cleared or eligible for payout. It is not a bank account, deposit, prepaid payment instrument or guaranteed cash balance unless an identified authorised provider expressly offers that product under separate terms. Payout requires accurate beneficiary details and may be paused for verification, returns, chargebacks, sanctions or fraud review.

7. Cancellations, Returns and Refunds

Our Refund & Cancellation Policy forms part of these Terms. Merchant eligibility and banking rails affect timing, but nothing in that policy removes a consumer right or remedy that cannot lawfully be excluded.

8. Prohibited Conduct and Fraud Controls

You must not use false identity or payment information; make fake purchases or reviews; manipulate rewards; launder money; submit fabricated evidence; misuse chargebacks; scrape or disrupt the Platform; impersonate another person; move a matched transaction off-platform to avoid safeguards; or use another person's payment instrument without authority.

You must not automate deal acceptance; use bots, emulators or scripts to evade limits; interfere with app security; extract source code except where law permits; probe another user's data; upload malware; abuse referrals; create circular or sham transactions; or use QwickPe to obtain cash-like value contrary to an issuer or Merchant rule.

We may investigate, restrict features, suspend an account, preserve evidence, reverse an unpaid benefit, report suspected unlawful conduct or take other proportionate action. A permanent restriction will be based on the circumstances and, where practical and lawful, we will provide a reason and an opportunity to contact support.

9. Reviews and User Content

You retain ownership of content you submit. When you separately consent to publication of a testimonial, you give QwickPe a non-exclusive, royalty-free licence to host, format for readability, reproduce and display the approved public fields for Platform promotion. We will not materially change the meaning of a review. You may withdraw future publication permission by contacting us; removal may take a reasonable processing period.

Reviews must reflect a genuine experience. QwickPe may verify, reject, label or remove content that is fabricated, incentivised without disclosure, unlawful, abusive or contains another person's private information. Moderation does not mean QwickPe endorses every opinion.

10. Intellectual Property and Third-Party Marks

QwickPe branding, original interface, text and software are owned by or licensed to QwickPe. You may use the Platform for personal, lawful purposes but may not copy, sell, reverse engineer or exploit protected material except as law permits.

We grant you a limited, revocable, non-exclusive, non-transferable licence to install and use the official application on devices you own or control for personal use, subject to these Terms and the applicable app-store usage rules. No ownership in the software is transferred to you.

Amazon, Flipkart, bank, card-network, social-platform and publication names or logos belong to their respective owners. Descriptive use does not imply sponsorship, partnership or endorsement. Please send a rights complaint to legal@qwickpe.com with the work, URL and basis of the claim.

11. Privacy, Cookies and Electronic Records

Our Privacy Policy and Cookie Policy explain our data practices and choices. Electronic notices, OTP verification and reliable transaction logs may serve as evidence and electronic records to the extent recognised by the Information Technology Act, 2000 and other applicable law; an OTP is not automatically a substitute for every form of statutory signature.

You may receive security, service, deal-expiry, transaction, support and payout communications. Marketing communications require the relevant choice and can be stopped through our unsubscribe page. Push delivery is not guaranteed and you must still check time-sensitive status inside the app.

12. Availability and Disclaimers

The Platform is provided on an "as available" basis. To the extent permitted by law, QwickPe does not guarantee uninterrupted availability, a particular discount or saving, successful matching, continued offer eligibility, marketplace performance, delivery time, reward credit or successful transaction. Examples and calculator outputs are estimates, not financial advice or guarantees.

13. Liability

Nothing in these Terms excludes liability or a statutory consumer remedy that cannot be excluded, including liability arising from fraud, wilful misconduct or gross negligence where applicable. Subject to that rule, QwickPe is not responsible for indirect or consequential loss that was not reasonably foreseeable, or for a merchant, issuer or external service acting outside QwickPe's reasonable control.

Where a monetary cap is lawful, QwickPe's aggregate liability for a claim will not exceed the higher of the QwickPe fees you paid for the affected transaction or the amount otherwise required by applicable law. This cap does not reduce an amount actually held for you or a refund you are legally entitled to receive.

14. Indemnity

To the extent permitted by law, you will reimburse QwickPe for reasonable, evidenced losses arising directly from your fraud, wilful misuse, infringement of another person's rights or material breach of these Terms. This does not require a consumer to indemnify QwickPe for QwickPe's own breach, negligence or unlawful conduct.

15. Suspension, Closure and Service Changes

You may stop using the Platform and request account closure, subject to unresolved transactions and legally required records. QwickPe may suspend a feature or account for security, suspected fraud, legal compliance or material breach. We will give notice where reasonably possible unless doing so would create a security risk or violate law.

We may change or discontinue features. Material changes affecting an existing transaction will not be applied retrospectively unless required by law or necessary to prevent harm.

You may request account and personal-data deletion through the app where available or at our account deletion page. Uninstalling the application does not cancel an order, stop a payout, close the account or itself delete data. Open transactions, disputes and legally required records may delay or limit deletion as explained in the Privacy Policy.

16. Changes to These Terms

We will post the new effective date and give prominent or direct notice of material changes. Where law or the nature of a change requires fresh acceptance, we will request it rather than treating silence as agreement.

17. Governing Law, Consumer Rights and Disputes

Indian law governs these Terms. Please first contact the Grievance Officer so we can try to resolve the issue. Nothing here limits your right to approach a consumer commission, regulator, court or other forum that has jurisdiction under applicable law. For disputes where parties may validly choose a court, courts at Varanasi, Uttar Pradesh will have jurisdiction.

18. General

If a provision is unenforceable, it will be limited only as much as necessary and the remainder will continue. Delay in enforcement is not a waiver. You may not transfer an account without consent; QwickPe may transfer these Terms as part of a genuine merger, restructuring or business transfer with appropriate notice and without reducing statutory rights.

19. Mobile App, Updates and App Stores

You should install QwickPe only from an official listing we identify. Device, operating-system, network and app-version compatibility may affect features. We may release security or functional updates and may stop supporting an outdated build after reasonable notice where continued operation would be insecure or impractical.

Google Play and, after an iOS launch, Apple distribute the app but do not operate the QwickPe marketplace or become responsible for transactions between users, Merchants or service providers. App-store terms may additionally govern download, updates and store-billed purchases. If QwickPe later offers a digital subscription or in-app digital item, the checkout and refund terms displayed for that product and applicable store-billing rules will apply.

For an iOS version, to the extent required by Apple's standard distribution terms: the licence is between you and QwickPe, not Apple; Apple has no obligation to provide maintenance or support; QwickPe is responsible for legally required warranties and product claims; and Apple and its subsidiaries are third-party beneficiaries of the iOS licence.

20. Referrals, Promotions and Rewards

A referral, cashback, leaderboard, promotional credit or reward may have separate eligibility, validity, cap, verification and expiry rules shown in the app. It has no cash value until cleared and made eligible for payout. We may withhold or reverse an unearned benefit connected with cancellation, return, duplicate accounts, self-referral, collusion, abuse, chargeback or an invalid Merchant order after a fair review.

21. Support, Evidence and Notifications

Support content is operational assistance, not financial, tax or legal advice. When evidence is requested, submit only relevant, authentic records and redact unrelated personal or payment credentials. Estimated timers and status labels depend on device time, network and external systems; a delayed notification does not extend a Merchant, issuer or dispute deadline unless we confirm that extension.

22. EMI and Credit Features

“EMI without credit card” and similar payment-flexibility concepts are not an offer or approval of credit unless a live screen identifies the regulated lender or authorised provider, key facts statement, total cost, interest and charges, tenure, eligibility, grievance channel and separate binding terms. QwickPe is not itself a lender and does not guarantee approval. Do not rely on a roadmap, mockup or marketing example as a credit commitment.

23. App Screens, Demonstrations and Availability

Website screenshots and store images may show illustrative balances, products, users, dates, Merchants or features. They demonstrate interface flows and are not proof of a user's actual earnings, a current product price, an available Merchant partnership or a promised return. The installed build, live eligibility checks and transaction summary control.

24. Contact and Grievance Redressal

Entity: QwickPe Tech LLP

Grievance Officer: Abhijeet Singh

Legal: legal@qwickpe.com

Support: support@qwickpe.com

Phone / WhatsApp: +91 91960 25102  ·  Chat on WhatsApp

Address: Araji No. 499, Pisaur, Shivpur, Varanasi, Uttar Pradesh 221003, India

Complaint target: acknowledgement within 48 hours and a substantive response within 30 days, subject to applicable law.

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Disclaimer: QwickPe is a technology marketplace available on Android; iOS and some features remain in development. QwickPe is not a bank, NBFC, lender, product seller, or merchant of record. Payment or fund-hold features, where available, are provided through appropriately authorised partners and remain subject to their terms. Marketplace, issuer, and card-network terms apply. Third-party names and logos belong to their owners; no endorsement is implied.

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